Discover The Mulgrave Motel (under new Management since the 24th of October 2019!)
Thank you so much for visiting The Mulgrave Motel homepage!
If you recently stayed with us, we hope that you enjoy stay and the accommodation is to your liking. Our motel is currently undergoing minor to major refurbishments so we would like to apologize in advance if you may find some of our amenities and facilities a bit dated. Some of the recent changes that we have made and are currently ongoing are:
1. Crisp and white bed sheets – The bed sheets and pillow cases are used to be washed in-house it is now outsourced through a professional linen company in Melbourne and it’s same one that top motels and 5 star Hotel are using.
2. Beds and Pillows – New beds and fluffy pillow are recently purchase as well. Almost 98% of the rooms has got new beds so you could have a good night sleep.
3. Airconditioning units – One of the common feedback that we have are the AC units that are a bit noisy and doesn’t have remote control. While majority of the unit are working well and in good condition, we do realize that some of them do require replacements. We have recently purchased new split system units that are now being rolled out in some of our rooms. This is one of the most expensive appliance that are usually replace in a motel including parts and labour so we request your understanding if replacing all the units in all of the rooms may take some time.
4. Flat screen TVs – This is one of the favourite changes that we are currently undergoing so far. All rooms has 32 inch flat screen TVs and we have recently installed Six 40 Inch Full HD Android Smart TVs as of 1 December 2019.
5. Room Carpets – New carpets were installed in majority of the rooms a year and half ago and 2 new carpets has just been installed as of the 7th of December 2019.
6. Bathroom Wall and Floor Tiles – 95% of the bathroom wall and tiles were all renovated 2 years ago. While some bathroom tiles requires replacement we can only do them one at a time.
7. Help us add more to this list through your feedback! 🙂
UPCOMING Refurbishments and Renovations:
1. Repainting of the rooms particularly the walls, door and door hinges.
2. Repainting or replacement of the old Motel signage
3. Repainting and renovation of Front office and outside area
It has been quite a busy months since the takeover for the entire team here at The Mulgrave Motel and we’d love to hear from you of any additional improvement that we need. Room cleanliness and improvement of our housekeeping processes and practices still remains as one of our top priorities as well as providing you with excellent customer service.
Please leave a comment below for any suggestion that you would like to make to improve our property and we will be more than happy to add that in our list or you may also email us at firstname.lastname@example.org or you may contact us directly at (03) 9547 2233.
ALTERNATIVELY, WE WOULD GREATLY APPRECIATE IF YOU POST A REVIEW ON THESE SOCIAL MEDIA PLATFORMS:
and get a Free Minibar on check-in or a $5 discount!
“We still have a long way to go but with your help, understanding and additional feedback we can add more to this list and you can be part of our journey! So please don’t hesitate to let us know of any improvements that we need to make.”
Victor and Team The Mulgrave Motel
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the mulgrave motel
5 Harcourt Avenue Mulgrave VIC 3170 Australia
(03) 9547 2233